Shipping & Returns

 

Online Store Return Policy

We will gladly refund your online purchase within 10 days of the original ship date. Please note that clearance items are considered Final Sale and are not eligible for return. Discounted items refunded within 10 days of the original ship date.

If you are outside the 10 day window, a store credit will be issued. Returns are accepted when accompanied by the original receipt and in the original condition with all tags attached. Worn, damaged, soiled or laundered items are not accepted.

In Store Purchases Return Policy

  • Items purchased in store must be returned to the store. All swimsuit sales are FINAL.
  • Other items may be returned for store credit within 7 days with original purchase receipt and tags attached.
  • Sales items are FINAL sale.

 

Important Return Policy Information

  • Please note that Beaches Sunwear has the right to deny a return if the goods do not meet the return policy requirements.
  • Masks, Sunscreens and Gift cards are non-refundable.
  • Clearance merchandise is Final Sale and cannot be returned or exchanged.
  • A refund for the transaction (excluding initial shipping charges) will be processed once we receive the return and verify its condition.
  • Refunds are issued to the original form of payment and typically processed within three to four business days of receipt. You should see a refund to your account within 10 business days, subject to your bank’s processing time.

 

Returns Shipping Information

Please note also that we do not provide a return label and you will be responsible for any return shipping costs. For that reason we recommend you use a reliable courier service with insurance and a tracking number, as Beaches Sunwear is not responsible for lost or damaged packages. Returns should be sent prepaid - we do not accept CODs.

Notes for Returns

  • Send the items along with your receipt to the address listed below. 
  • Please not that all returns must be accompanied by a receipt.

 

Address for Returns

Attn: Returns Beaches Sunwear
321 Cornwall Road
Oakville, ON
L6J 7Z5

If you need further assistance, please contact us at [email protected] or call us 905-337-2247.

 

Payment Options

Payments can be made online using the following:

  • Visa
  • Mastercard
  • American Express
  • Paypal

 

Pricing & Prior Sale Information

  • Sale pricing or discount offers are not valid on prior purchases.
  • Beaches Sunwear does not price match.

 

Order Processing

Orders placed before 2pm EST, excluding weekends and holidays, typically ship the next business day. Occasionally, an item designated as in-stock may not be available. In such instances, we will notify you to advise when we expect additional inventory. If the item will not be restocked, we will be happy to help you shop for a suitable alternative or cancel the item from your order with no charge.

 

PO Boxes

Unfortunately, we cannot ship to PO boxes.

 

Cancellations

Changed your mind? We typically ship your order within 1-2 business days. If you'd like to cancel your order please email us right away stating your name and order number. If we haven't processed your order yet we will cancel and refund it.